How to archive, delete, and un-archive individual profiles
This article has two sets of steps. The first section will walk you through archiving and if needed, deleting a profile. The second section will walk you through searching for an archived profile and making it active again.
Please note: Delete is a permanent action. If you delete a profile, you will need to manually recreate it.
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From an individual profile Details page
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Scroll to the bottom of the page and click the Archive button
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Click OK to acknowledge the message
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If the profile doesn't have giving history, you can delete it now by clicking the Delete Profile button. Please note: Delete is a permanent action and cannot be undone.
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Click OK to acknowledge the delete
Search for an Archived Profile and Make it Active
Please note: the individual search page is defaulted to return profiles that are not archived.
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Enter the first and last name of the person, change the Archived drop down selection to Only Archived or to All Records, and click Search
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Click the person's name, scroll down to the bottom of the page, and click the Unarchive button
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Click OK to acknowledge the message