How to archive, delete, and un-archive individual profiles
This article has two sets of steps. The first section will walk you through archiving and if needed, deleting a profile. The second section will walk you through searching for an archived profile and making it active again.
Please note: Delete is a permanent action. If you delete a profile, you will need to manually recreate it.
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From an individual profile Details page
![](https://help.vision2.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio1928691207cfc078d557e675e34827589image.png)
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Scroll to the bottom of the page and click the Archive button
![](https://help.vision2.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio1928714702b19c0bfbb62edccb8d4ed69image.png)
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Click OK to acknowledge the message
![](https://help.vision2.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio1928660263763e06dcac43882cdf680d5image.png)
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If the profile doesn't have giving history, you can delete it now by clicking the Delete Profile button. Please note: Delete is a permanent action and cannot be undone.
![](https://help.vision2.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio1928721296d05c3238a572ce6a257a1f5image.png)
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Click OK to acknowledge the delete
![](https://help.vision2.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio192874839ab6ad85f8c5a5a5d31c5513bimage.png)
Search for an Archived Profile and Make it Active
Please note: the individual search page is defaulted to return profiles that are not archived.
![](https://help.vision2.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio1928670167785f40143f76a840578359bimage.png)
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Enter the first and last name of the person, change the Archived drop down selection to Only Archived or to All Records, and click Search
![](https://help.vision2.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio19287293023c3f866965e838120949634image.png)
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Click the person's name, scroll down to the bottom of the page, and click the Unarchive button
![](https://help.vision2.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio192874158456c26d995f2b3bc69083d0dimage.png)
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Click OK to acknowledge the message
![](https://help.vision2.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio19287448378bc42824acc02b0ed985058image.png)