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How do I refund a credit card donation? | Vision2 Help Center
Steps to refund a credit/debit card payment
To refund a credit card transaction in the admin portal, please follow these steps
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On the individual’s profile, click the Reports button and then click Payment History
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Scroll down to the list of payments and click the Information button to the left of the payment you need to refund
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Scroll down to the bottom of the screen and click Refund Payment
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Click OK to confirm the refund
Please Note: The refund should complete within 2-3 business days