How does Vision2 handle chargebacks, refunds, and voids? | Vision2 Help Center

Adjusting entries for chargebacks, refunds, and voids

You can issue refunds on credit card and ACH transactions directly out of the system. You can void a check or cash transaction out of the system, as well. When these events happen, Vision2 changes the status of the payment and adds the adjusting entries to the payment. All you need to do is sweep the entries to a ledger post file to upload to your accounting system. Please note: if you have already been moved to ledger auto posts, the sweep will be run for you automatically.

Here are payments of different statuses with their adjusting entries:

Deposited Transaction 

Chargeback and Adjusted Entries

Refund and Adjusted Entries

Void and Adjusted Entries