Two-Factor Authentication (Admin Portal)

Admins have the option of enabling 2FA for logging into the Admin portal


Vision2 gives the option of enabling Two Factor Authentication for the Admin Portal.

Contact Support via chat or support@vision2.com to have this feature enabled.

LOGIN PROCESS

The initial login page remains unchanged. After entering their email address and password users will be asked for emailed Verification Code:

After entering the Verification Code users will be prompted to enter an optional mobile number to receive the code via SMS instead of it being emailed.

To continue having codes emailed, click on "Proceed to Portal."

If a mobile number was entered, subsequent codes will be sent via SMS with the last four digits of the mobile number displayed as seen below:

Notes:

  • The mobile number is separate from any phone number listed on the user's Profile page in V2. This number will only show on Admin>Users page

  • Even if a user has a mobile number already on their Profile page, a number must be entered to receive codes via SMS for security reasons.

  • This is ONLY for the Admin Portal. There currently is not a 2FA option for donor logins.

PASSWORD RESET WITH 2FA

If 2FA has been enabled, the steps for resetting a password remain unchanged. A verification code will be requested the NEXT time the user logs in after resetting their password.